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Frequently Asked Questions

Why the option to edit JSON queries is disabed?

Travis Insights generates sample JSON after the scan. If the scan fails JSON queries will be missing.

Why are the Default probes not generated?

Default probes for a specific plugin are created if there are no other related probes. To generate default probes, delete the existing probes, delete the plugin, and re-add the plugin.

What can be done with the JSON queries?

With JSON queries you can create notifications

Why after scanning the plugin I’m not able to see JSON queries?

Check your API key rights are assigned well

Why do scans fail?

Most of the times scans fail because of wrong configurations, please before reporting check if domain, keys, plugins, or credentials are added correctly.

When and why do I receive email notifications?

Travis Insights sends an email when a programmed or manual scan is completed.